Privacy Policy

The controller of your personal data is:

• ZENTIC IT & CYBERSECURITY SOLUTIONS, S.L (CIF B21820477)
• C/ Andrale 156-A 1º-2º, 08020 Barcelona, Spain
• Email: hello@trustalia.io

When you submit the contact / demo-request form, we collect the data you provide:

• Full name
• Work email address
• Company (optional)
• Team size (optional)
• The message you write

We also process technical data (such as IP address) strictly to protect the form against abuse and spam.

We process your data to respond to your request, schedule a demo, and contact you about Trustalia.

Legal basis: your consent (Art. 6(1)(a) GDPR) when you submit the form, and the taking of steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

Abuse-prevention processing relies on our legitimate interest in keeping the service secure (Art. 6(1)(f) GDPR).

We keep your data only as long as necessary to handle your request and any follow-up, and thereafter for the period required to meet legal obligations. If no business relationship results, we delete or anonymize your contact data within a reasonable period.

Your form submission is delivered by email using Microsoft Azure Communication Services, acting as our data processor under Art. 28 GDPR. Email is processed within the European Union (Azure West Europe region).

We do not sell your personal data, and we do not share it with third parties for their own marketing.

Your data is processed within the European Economic Area (EEA). If any transfer outside the EEA becomes necessary, it will be covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

You may exercise the following rights at any time by emailing hello@trustalia.io:

• Access to your personal data
• Rectification of inaccurate data
• Erasure (right to be forgotten)
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent at any time, without affecting prior processing

If you believe your rights have been infringed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).

We apply appropriate technical and organizational measures to protect your data, including encryption in transit and at rest and strict access controls.

We may update this policy to reflect legal or operational changes. The latest version will always be available on this page.